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EnGen
HOSPITALITY

Turn frontline service jobs into a promotion pipeline.

Empower your frontline hospitality teams with EnGen, the learning platform that builds job-specific skills and career advancement pathways to move staff from entry-level roles into supervisory positions. 

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Boost service quality, slash turnover, and build stronger leadership pipelines. 

EnGen equips frontline retail and hospitality teams with mobile-first English, literacy, and digital skills tailored to guest-facing roles.

Hospitality team members building English skills on a mobile device between shifts

  1. Zero Shift Disruption

    Your employees complete bite-sized lessons anytime, anywhere, and on any device. 

  2. End-to-End Operational Support

    We provide onboarding support  and multilingual coaching so your team doesn't carry the load. 

  3. Real-Time Impact Tracking

    Monitor participation, skill gains, and completion with dashboards designed for hotel leaders. 

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The Results We Deliver For Your Frontline Teams

2x ROI
Every $1 invested in EnGen drives $2 in retention savings
94%
of EnGen learners improve confidence speaking English at work
91%
improve their workplace job skills
81%
achieve a career milestone or internal promotion
88%
build job-critical digital skills
85%
of employees are more likely to stay when EnGen is offered as a benefit
“English-language upskilling expands your talent pool and boosts retention while driving economic mobility for workers.”
— Kimo Kippen, former Chief Learning Officer, Hilton

Course Catalog

A service-sector slice of the EnGen catalog, from food handling to retail management certificates.

Food service

  • Food Service for Beginners
  • Introduction to Food Handling
  • English for Food Safety
  • English for the Food & Beverage Industry
  • English for the Wine Industry

Hospitality operations

  • Housekeeping for Beginners
  • Introduction to Hospitality Customer Service
  • English for Tourism & Hospitality
  • English for Custodians

Retail

  • English for Retail Customer Service
  • English for Grocery Customer Service
  • English for Retail Management
  • English for the Retail Management Certificate

Workplace readiness

  • Introduction to Workplace Safety
  • English for Getting a Driver's License
  • Introduction to Cosmetology
  • English for Cosmetology
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Let's talk about your team.

Tell us a little about your team and we'll reach out to discuss how EnGen can support your hospitality workforce.

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