From fulfillment centers to customer-facing roles, communication gaps can impact safety, customer service, and employee retention. EnGen solves this by delivering targeted English instruction that empowers your multilingual workforce to operate more efficiently, communicate with confidence, and advance into leadership roles. Whether in e-commerce or in-store, stronger English skills lead to stronger teams.
BUILT FOR RETAIL & E-COMMERCE JOBS
EnGen blends self-paced online learning with live instruction and one-on-one coaching, all tailored for the retail industry.
EMPOWERED EMPLOYEES. IMPROVED SAFETY. BETTER CUSTOMER EXPERIENCES.
EnGen goes beyond traditional classes with mobile-first, on-the-job learning, live coaching, and industry-specific content built for the realities of retail and e-commerce. This tailored approach improves day-to-day communication, reduces turnover, and builds a pipeline of promotable talent—driving measurable gains in safety, efficiency, and customer satisfaction.
EnGen Partnerships
EnGen offers career-aligned courses to employees at retailers like Amazon, Walmart, Whole Foods Market and more.
“We're proud to offer EnGen as an education partner for Career Choice, adding to the hundreds of best-in-class offerings available to our employees. We're committed to empowering our employees by providing them access to the education and training they need to grow their careers.”
– Tammy Thieman, Global Program Lead, Amazon Career Choice
“We're trying to create pathways for associates to move into jobs that have greater responsibility and higher pay, and one component of a that is mastery of English.”
– Chelsea Miller, Director of Education and Opportunity, Walmart
“Language upskilling is more than just words and vocabulary. Language also means community. It means cooperation, things like access and inclusion. Building community and having representation in our stores that are members of the community is a big deal to us.”
– Courtney Vandiford, Principal, Store Support and Special Projects, Whole Foods Market
ENGEN WORKS.
HERE’S THE PROOF.
E-Commerce & Retail pathways include:
English for Retail Customer Service • Introduction to Workplace Safety • Introduction to Warehouse Machinery • Introduction to E-Commerce Warehousing • English for Retail Management • English for the Retail Management Certificate
WHAT MAKES ENGEN DIFFERENT
Retail-focused curriculum built for frontline, warehouse, and customer-facing roles
Live workshops led by expert instructors
1:1 coaching and real-time support
throughout the programMultilingual onboarding to ensure smooth
and confident enrollmentBite-sized lessons available 24/7 on any
device—ideal for shift-based schedules
READY TO EMPOWER YOUR TEAM?
Unlock potential in your team–and your business–with retail-focused English training?
Contact Miranda Loos to learn how.