If you need help with your EnGen account, you can talk to us.
We can help you with:
How to sign in
Where to find courses
How to use EnGen
Account support
Any question you have
Email us anytime at help@getengen.com
telephone
Call us: +1 332-900-3975
Our team will answer calls and help you. If we miss your call, leave a message, and we will follow up with you.
Mondays 11 AM - 6 PM (ET)
Thursdays 12:15 PM - 5:45 PM (ET)
Fridays 10 AM - 5 PM (ET)
Saturdays 12 PM - 3 PM (ET)
Sundays 1 PM - 4 PM (ET)
Live Help on zoom - January 2026
You can drop in and join our live support with an EnGen team member at any time during the hours below.
You don’t need an appointment! Just join, ask a question, and we will help you.
Friday, Jan 2
10 AM–5 PM (ET) · English · Portuguese · Russian · Ukrainian
👉 Join here
Monday, Jan 5
11 AM–6 PM (ET) · English · Spanish · French · Haitian Creole
👉 Join here
Wednesday, Jan 7
8 AM–12 PM (ET) · English · Spanish
👉 Join here
Thursday, Jan 8
12:15 PM–5:45 PM (ET) · English · Spanish · Portuguese
👉 Join here
Friday, Jan 9
10 AM–5 PM (ET) · English · Spanish · French
👉 Join here
Monday, Jan 12
11 AM–6 PM (ET) · English · Spanish · French · Portuguese · Haitian Creole
👉 Join here
Tuesday, Jan 13
8 AM–12 PM (ET) · English · Spanish
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Thursday, Jan 15
12:15 PM–5:45 PM (ET) · English · Spanish · Portuguese
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Friday, Jan 16
10 AM–5 PM (ET) · English · Spanish
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Thursday, Jan 22
12:15 PM–5:45 PM (ET) · English · Spanish · Portuguese
👉 Join here
Friday, Jan 23
10 AM–5 PM (ET) · English · Spanish · French · Haitian Creole
👉 Join here
Monday, Jan 26
11 AM–6 PM (ET) · English · Spanish · French
👉 Join here
Tuesday, Jan 27
8 AM–12 PM (ET) · English · Spanish
👉 Join here
Thursday, Jan 29
12:15 PM–5:45 PM (ET) · English · Spanish · Portuguese
👉 Join here
Friday, Jan 30
10 AM–5 PM (ET) · English · Spanish
👉 Join here
EnGen Platform Overview & Live Q&A on Zoom
💡 When you click “Register here,” make sure to select the correct Date & Time.
Saturday Sessions — 2–3 PM (ET)
Dates: Jan 3 · Jan 10 · Jan 17 · Jan 24 · Jan 31
👉 Register here
Sunday Sessions — 3–4 PM (ET)
Dates: Jan 4 · Jan 11 · Jan 18 · Jan 25
👉 Register here
Do YOU HAVE A COACH?
If you have an EnGen Coach: Register for Open Coaching Hours on Zoom in your language.