2026 impact survey

Skills that Strengthen Talent Pipelines and Economic Mobility

 
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Nearly 6,000 EnGen learners report meaningful gains in workplace communication, digital readiness, career mobility, and community participation.

 
 

Language, literacy, and digital skills power potential: They prepare people to get good jobs, adapt to change, and thrive in today’s economy. The benefits ripple outward, strengthening talent pipelines, workforce participation, and shared prosperity for all.

The impact is measurable and far-reaching:

 
 

Workforce Readiness Drives Economic Mobility 

Across industries and workforce systems, organizations face an urgent mandate: They must solve talent shortages, eliminate communication and skills gaps, and future-proof workers for a rapidly changing economy. 

Yet today, nearly 1 in 10 working-age adults in the U.S. has limited English skills—and millions more face barriers related to literacy and digital skills. Too often, employers, educators, government agencies, and community organizations lack scalable, accessible solutions that connect people to workforce opportunities.  

EnGen bridges that gap with online, on-demand language, literacy, and digital skills instruction, designed specifically for working adults. Our 2026 Learner Impact Survey shows what’s possible when workers and job seekers gain the tools to thrive.

Explore the findings by outcome area below.

 COMMUNICATION & PERFORMANCE

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Power Productivity and Confidence on the Job

Communication and workforce readiness skills drive productivity, safety, collaboration, and confidence in the workplace. EnGen cultivates the language, literacy, and digital skills learners need to perform, communicate effectively, and succeed at work.

 
 
I communicate clearly and professionally with coworkers through written messages. I am comfortable collaborating through emails and chat-based platforms
— EnGen learner

ENGAGEMENT & RETENTION

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Build Loyalty and Retain Top Talent 

People are more likely to stay with their employers when they see a path forward for their careers. EnGen equips workers with the communication and job skills to contribute with confidence, pursue growth opportunities, and build a future with their employer.

These outcomes translate into measurable business savings. For every $1 invested in EnGen, employers realize approximately $2 in savings through improved retention and reduced turnover costs.

My work is sponsoring my English studies. It has truly been a major change in both my professional and personal life.
— EnGen learner

ADVANCEMENT & MOBILITY

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Unlock Economic & Career Growth 

With the right skills and support, frontline workers can turn today’s entry-level roles into new responsibilities, credentials, and opportunities. EnGen connects learners to promotions, leadership roles, training programs, and apprenticeships. 

I got a promotion at work and they also put me in charge of the station where I work. It’s all thanks to my performance in English.
— EnGen learner

DIGITAL & AI READINESS

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Prepare Workers for a Changing Economy 

Technology is transforming how people work, learn, and advance across every industry. EnGen promotes digital confidence so learners can navigate new tools, complete online training, and adapt as technology evolves.

 
 
My job training is now easy. I’m able to read and comprehend on tablets and computers, fill online forms, follow instructions on devices, and read digital handouts.
— EnGen learner

SOCIAL & CIVIC OPPORTUNITY

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Support Success Beyond the Workplace 

Workforce readiness strengthens more than careers – it bolsters families and communities too. Through EnGen, learners develop skills needed to access education, healthcare, public services, and economic opportunities while engaging more fully in their communities.

 
 

These individual outcomes translate into broader community impact: For every $1 invested in EnGen, local economies gain $6 through increased wages, tax revenue, and local spending.

I communicate freely on the phone, make various calls, and I don’t use the services of an interpreter like I used to.
— EnGen learner

Create a Workforce Ready for What’s Next

The data is clear: Language, literacy, and digital skills don’t just open doors – they also drive performance, retention, and economic mobility. 

EnGen connects learning directly to career mobility with personalized, mobile-first learning built for working adults.

Learn how EnGen can drive measurable results for your organization. 

Survey Methodology

Now in its fourth year, EnGen’s annual learner impact survey measures how language, literacy, and digital skills support workplace success, career mobility, digital confidence, and community participation. 

In January 2026, EnGen surveyed adult learners using its mobile learning platform. The multilingual survey was distributed to 28,384 learners and received 5,916 responses (a 21% response rate, up from 15.4% in 2025).

Survey respondents represent a diverse learner population spanning dozens of countries and more than 40 languages beyond English. Learners access EnGen through employer-sponsored programs, adult education providers, nonprofit organizations, and public-sector partners.

Survey participation has grown over time:

  • 2026:
    5,916 EnGen respondents (21% response rate)

  • 2025:
    6,044 EnGen respondents (15.4% response rate)

  • 2024:
    2,326 EnGen respondents (10% response rate)

  • 2023:
    598 EnGen respondents (9% response rate)

ROI estimates are based on an independent impact analysis of EnGen outcomes and are separate from learner survey findings. The analysis combines employer-reported data, aggregated learner outcomes, and publicly available labor and wage benchmarks from the U.S. Bureau of Labor Statistics and other national sources. Download our full methodology for employers and local communities.

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