Enrollment advisor (part-time)

Location: Fully remote in the U.S.

Languages required: Multilingual in English, French and Haitian Creole

About Us

EnGen is an AI-powered English learning platform on a mission to solve a systemic access issue: Adult English learners now represent 1 in 10 working-age adults in the U.S., yet the workforce system serves the needs of just 4% of these workers. 

A Certified B Corporation, we partner with employers, educators, workforce boards, and governments to connect workers with the language skills and career pathways they need to thrive in high-demand industries.

Our mobile-first platform delivers personalized, real-world English instruction built on media-rich content and adaptive learning. We combine powerful tech solutions with human support—multilingual coaches, enrollment specialists, and live virtual workshops—to ensure learners make rapid, measurable progress toward their goals.

At EnGen, we believe in using tech to do what machines do best, so people can do what humans do best. Our culture is nimble, empowering, welcoming, and transparent. We value inclusivity, empathy, and authenticity. We’re a fully remote team, distributed across the U.S. and growing fast as we help reshape workforce development nationwide.

EnGen’s Marketing team needs a proactive, self-motivated, results-oriented Enrollment Advisor to guide potential learners, who speak a wide range of languages, through the registration process.

The impact you’ll have at EnGen

Our Enrollment Advisors are passionate, relentless, mission- and results-driven. He/she will be patient and have a genuine interest in setting up potential learners for success. He/she will be creative in solving problems about how to communicate with potential learners.

What you’ll be doing (but not limited to):

  • Answer calls from potential learners

  • Contact via phone, email and text those who express interest, but don’t complete the process

  • Check for texts from learners

  • Contact any unanswered calls

  • Help to enroll learners who have completed an application

  • Potentially co-host informational webinars

  • Contact learners we meet at onsite events

  • General support for learners until they transition to a coach

  • Support the coaching team with learners who want to re-enroll

What you’ll bring:

  • At least a high-school diploma or the equivalent

  • Multilingual in French, Haitian Creole and English; other languages are a bonus

  • 1 year of customer service and/or sales experience

  • Internally driven to reach goals set for the company and for the position

  • An entrepreneurial spirit and being a self starter

  • Experience in business-to-business lead generation and sales is desired

  • Clear and professional written and oral communication skills

  • Comfortable on the phone and ready to talk to potential learners all day, every day

  • Highly competent at using a variety of technology platforms for virtual meetings, presentations and various engagement

  • Attention to detail, highly organized, and efficient in managing multiple needs at once

  • Creative thinker; comfortable with ambiguity

  • Positive attitude and an intense desire to learn

  • Competitive and goal-oriented

  • A desire to be a part of a sales process at a growing company

  • A passion for language-learning, technology and the start-up community

Other details about the role:

  • Part-time position - 20-25 hours/week - some time between noon and 8 p.m. ET/9 a.m. to 5 p.m. PT

  • Fully-remote - living in U.S.

  • Must be authorized to work in the U.S.

To apply:

Email your CV/resume to Penny Williams at penny@getengen.com with the subject line “EA Role - FR/HC.”

Apply Now