Intermediate Business Skills: Work Email

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In this course, you will expand your familiarity with professional emails and common usages and phrases found in them. By reading emails written in a variety of contexts to different audiences, from quick notes between coworkers to formal apologies to clients, you will observe differences in formality, conventions, and word choice that you may apply in your own work.

  • Read emails written in a variety of contexts for different audiences.

  • Identify differences in language usage at varying levels of formality.

  • Review and learn useful vocabulary and phrases commonly found in emails.