Tourism and Hospitality

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In this course, you will explore the foundation of the tourism and hospitality industry, from tour operations to hotel management. By the end of the course, you will be able to:

  • Communicate with guests and hotel personnel about day-to-day needs.

  • Discuss the various positions and responsibilities of hotel staff.

  • Understand common front-of-the house and back-of-the house interactions.

Career Exploration, Customer ServiceGuest UserCareer Exploration, Customer Service, Career Aligned