Learners will walk away knowing how to assist customers in finding, selecting, and checking out products and carry out common duties to maintain the health and safety of the store and its employees.
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Explore the language necessary for working in retail including communicating with coworkers, managers, and customers.
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An overview of industry best practices as well as real-life examples of customer service through specific channels
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Designed to provide learners with the skills and vocabulary for careers in hotel management and tourism.
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