Grocery Customer Service

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In this course, learners are introduced to the language necessary for working in grocery. Learners will walk away knowing how to assist customers in finding, selecting, and checking out products and carry out common duties to maintain the health and safety of the store and its employees. Upon completion of the course, learners will be able to:

  • Assist customers with finding and selecting products and handle questions and complaints.

  • Keep the store running smoothly by managing the cash register, stocking, and inventory.

  • Communicate with coworkers and management about company policies, training, and maintenance and security issues.

Career Exploration, Customer Service, Workplace SkillsGuest UserCustomer Service, Career Exploration, Career Aligned