This course helps learners build a thorough business plan, become familiar with sources of funding and explore marketing and business strategies to grow a business.
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Learn the basics of computer hardware, operating systems, and software.
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Industry best practices as well as real-life examples of IT helpdesk and support through specific channels, including telephone, email, live chat and social media.
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Sharpen your product development skills and knowledge by engaging with a range of authentic materials ranging from videos of global tech leaders to recordings of real development team meetings.
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Prepare for graduate study in telecommunications with case study analyses, textbook articles, and an overview of business and digital marketing principles.
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